Understanding Employee Training: Definition, Benefits, and Importance
Training and development of an employee are two processes centered on helping employees acquire a new skill or enhance an existing one. This is where training creates various skills and expertise that must be achieved in order to work successfully. Training is a form of acknowledged process that aims at upgrading or enhancing job performance, while development is related to getting prepared for a particular role or set of responsibilities. Development of the employee includes coaching, mentoring, informal learning, self-guided learning, and learning through experience. In this blog, we will understand what is employee training and Benefits of employee training.
What is Employee Training?
Employee training is a formal approach to provide the skills and knowledge an employee might require for the present or future roles in the organization. It enhances the skills and increases the productivity and performance of the employees. Companies train employees so that they can be updated with the industry changes and enhance job satisfaction. This method promotes learning and enhancement in the employees along with the organizations.
Benefits of Employee Training
There are several benefits of employee training and development. These enhance employee skills, improve performance, and make employees more productive, delivering business results with better products or services. Training creates the power of innovation and the ability to respond to change in organizations, as it equips employees with skills based on the current needs. It can also improve recruitment and retention since people prefer to stay with organizations that invest in their growth. LinkedIn claims that 93% of employees would work for a company longer if given career development opportunities. Below we have explained the key benefits of employee training and development.
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Improved Performance
Training helps employees perform their tasks with more efficiency and effectiveness. It directly impacts your company's performance. Employees can improve the overall productivity and the performance of the company with the right skills and knowledge provided during their training sessions. Training makes employees better understand their roles and responsibilities in their particular job, leading to improved confidence in the employees.
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Employee Engagement
Training informs employees that the company cares about their growth, and that will make them more engaged and feel supported in their jobs.
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Compliance and Workplace Safety
Some training is more law-related, such as anti-harassment or cybersecurity, for example, and is a way to ensure employees understand how to follow important laws and safety protocols, making them accountable in the workplace.
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Increased Management Capacity
As they are provided with the proper training and development, it decreases the need to monitor each employee. If employees are efficient in their work and don’t require supervision, managers can focus more on other important parts of the organization.
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Improved Job Satisfaction
This helps make employees feel appreciated by investing in training. While training helps you improve your specific skills, development focuses more on your long-term growth. Employees who are provided with such benefits intend to be more satisfied with their jobs than other employees. 80% of employees reportedly have stated that more training would increase their job satisfaction.
What is the Importance of Training For Employees
Several reasons are there that explain why training is important for employees. Sometimes, organizations ignore the importance of training employees because it takes too much time and effort to train each employee. But the ones who don’t overlook it can see the difference. Here we have listed some key impacts you can see on your employees after training and development:
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Career Development
Gaining more skills and knowledge during their training will not only help them improve their current performance but will also help them grow in their career. As employees take responsibility, it helps them experience new things.
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Better Work Quality
Skilled and efficient workers enable more consistent and better work quality. Knowledge and experience gained during the training and development process help employees work more efficiently in their work field.
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Improved skill sets
A survey conducted by IBM showed that an employee's skill set becomes outdated every 5 years, and technical skills become outdated in a shorter period: in 2.5 years. Meanwhile, around 30% of acquired skills are lost annually unless they are exercised repeatedly or updated with training. Therefore, it is important for each employee to participate in training and development processes to improve their skills with time.
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Lower Employee Turnover
Our study indicates that 50% of employees are thinking about leaving their current company because of a lack of training. IBM also reported that only 21% of newly hired professionals plan to stay with a company that does not provide training, but 62% intend to stay when ongoing training is available.
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Build Customer Satisfaction and Loyalty
Training boosts customer satisfaction, loyalty, and revenue for your company. Customers who receive excellent service from well-trained, friendly agents spend 140% more than those who had a bad experience.
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Enhanced Company Reputation
A solid training program enhances your company's brand and reputation. Employees value ongoing training and development, and offering these opportunities helps attract new talent to your company.