Optimizing HR: How to Use AI in Hr For Enhanced Efficiency and Employee Experience

Artificial Intelligence is a vast technology and is, in no time, making waves in human resource management too. It is helping in HR matters, making all the decisions in hiring, retaining employees, and developing employees. AI can also automate the management of payrolls and benefits, and it goes far beyond this. It is handy for quickly coming up with policies, contracts, job descriptions, and interview questions. It is also useful for analyzing future trends so that HR can make strategic and informed decisions concerning what is most likely to come. This blog will guide you through what AI is in HR, how to use AI in HR, and AI use cases in HR.

What is AI in HR?

Artificial Intelligence is the development of computer systems that can do tasks that would typically require human intelligence, like learning, problem-solving, and understanding language. Besides, it is changing the way we work and perform in the particular area of human resources. Recently, HR expert Josh Bersin said Artificial Intelligence, especially generative AI, will transform HR technology enormously.

Studies indicate that generative AI contributes trillions of dollars to the world economy. However, as of today, only one-third of organizations use it in at least one field, and even fewer, at 3%, use it in the field of HR.

How to Use AI in HR

Here we have listed a few ways you can make use of AI in HR if you are in human resource management:

1. Recruitment

Artificial Intelligence can be used in the process of finding the right talent for an organization, by looking for matching resumes and matching it with the job description. For example, Workable which sifts through resumes and also uses all that data to create a list of perfect candidates on LinkedIn and any other source and can even draft emails inviting those candidates to apply for open positions. The whole process of evaluation is becoming more and more AI-driven with tools that give insights from video interviews and personality assessments.
2. Performance Reviews

The use of AI in HR helps human resource management evaluate the performance of each employee. The Artificial Intelligence system helps HR continuously monitor and analyze the employee's performance data throughout the year, such as tasks completed, work on projects, and feedback from coworkers. The performance report clearly showcases the strengths, weaknesses, and improvement areas of each team member along with the overall progress and development of an individual over a period of time.

Do you want to know more about our hihellohr Software?

3. Employee Onboarding/offboarding Processes

Many new employees have to go through a lot of paperwork and procedures. Now, just imagine the scenario where there is an AI-powered onboarding platform. When a new employee such as Maria joins the company, it will guide her through all the necessary forms, explain the policies of the company, and arrange for her first set of training sessions. As a result, Maria feels less stressed with a better welcome. Similarly, while an employee leaves the firm, the AI can run exit surveys; the return of company property and other offboarding work can be carried on smoothly for everyone, and it's a win-win.
4. Talent Development and Training

The use of AI in HR can also customize learning and development for employees. For example, one employee wants to move into more senior software developer roles. 62% of technical workers say that learning and development is a major motivator. Just imagine that the AI platform is assessing employees' skills and their career objectives. Then, it gives a few specific training courses, webinars, or workshops he can take. Marcel finds this kind of approach to be helpful as it calls on him to take responsibility for his career development.
5. Workplace Planning

AI can help organizations predict the roles they might have to find in the future based on industry trends and company growth plans. In this way, AI can plan and prepare ahead and ensure that the company has talent when organizations need them.
6. HR Chatbots

With the use of AI in HR and HR chatbots, employees can ask basic questions related to leave policies, employee benefits, and more. With this HR team and managers can focus more on handling the organization's main goals.

Benefits of AI Use Cases in HR

If we talk about the benefits of AI in HR then there are many but here we will talk about a few key benefits:

Time efficiency

One of the major benefits of AI in HR is it saves time by automating daily HR activities. Recruitment is a classic example where AI and machine learning save time. Rather than sifting through hundreds or thousands of applications, AI-powered software can filter out candidates quickly with the required skills and experience for a job. While AI shines in dealing with large volumes of data, human judgment applies at higher levels, especially at the hiring decision level.
Cost-effective

AI tools can do many things much faster than human beings. You can also find the best areas to source top talent so you can better use your time and budget. Hence, speeding up these tasks by using AI ensures organizations save money and make better use of their people and resources.
Improved employee experience

With AI use cases in HR, companies can improve the employee experience and drive retention. Automating routine tasks means staff members can spend more of their time on meaningful work while developing skills that can be useful during technical projects. When you invest in the employee experience, that's not only great for his well-being but it's also great for your employer brand, and a happy team produces productivity.